As goods and services are produced and distributed, they move through a set of inter-related operations or processes in order to match supply with demand. The design of these operations for strategic advantage, investment in improving their efficiency and effectiveness, and controlling these operations to meet performance objectives is the domain of Operations Management. The primary objective of this course is to provide students with an overview of this important functional area of business.
Donec ullamcorper nulla non metus auctor fringilla. Maecenas sed diam eget risus varius blandit sit amet non magna. Donec id elit non mi porta gravida at eget metus. Fusce dapibus, tellus. Vivamus sagittis lacus vel augue laoreet rutrum faucibus dolor auctor. Donec id elit non mi porta gravida at eget metus. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Curabitur blandit tempus porttitor. Duis mollis, est non commodo luctus, nisi erat porttitor ligula, eget lacinia odio sem nec elit.
Below is a typical course schedule over the course of the semester. It assumes a one-week break over the semester.
|2||Mission & Strategy – mission & objectives, competitive differentiators & links to operations strategy|
|4||process & value stream mapping/ Ch 4 Voice of the customer, CTQ|
Six Sigma – Ch 5 data collection, check sheets, Sampling Plans
SPC & Capability – Ch 7 SPC & Capability
|9||Six Sigma – Ch 8 Identifying Causes, 5 whys, cause and effect / Ch 9 FMEA|
|11||Push & Inventory - choose appropriate inventory control models|
|12||Lean & Pull – Ch 1 Toyota Way, Ch 3 Waste, Ch 4 14 Principles, Ch 7 Long Term, Ch 8 Flow|
|14||Lean & Pull – Ch 9 Pull, Ch 10 Level, Ch 11 Quality ATS, Ch 12 Standardized Ch 13 Visual|
|15||Lean & Pull – Ch 14 Reliability, Ch 15 Leadership, Ch 16 Develop, Ch 17 Partners, Ch 20 Learning Organizations|
|16||Comprehesive Final Exam|
Please refer to the specific course syllabus for more detail.